Hem�irelerde ��e Yabanc�la�ma ile Kalite Alg�s� Aras�ndaki �li�kinin �ncelenmesi

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Hem�irelerde ��e Yabanc�la�ma ile Kalite Alg�s� Aras�ndaki �li�kinin �ncelenmesi [Journal of Health and Nursing Management]

Journal of Health and Nursing Management. 2023; 10(2): 238-248 | DOI: 10.54304/SHYD.2023.03880

Hem�irelerde ��e Yabanc�la�ma ile Kalite Alg�s� Aras�ndaki �li�kinin �ncelenmesi

�ule Kurt¹, Burcu Gen� K�se², Havva �zt�rk³
¹KU Leuven Sa�l�k Politikalar� Enstit�s�, Halk Sa�l�� ve Temel Bak�m B�l�m�, Leuven, Bel�ika
²Recep Tayyip Erdo�an �niversitesi, Sa�l�k Hizmetleri Meslek Y�ksekokulu, Rize, T�rkiye
³Karadeniz Teknik �niversitesi, Sa�l�k Bilimleri Fak�ltesi, Trabzon, T�rkiye

Ama�: Bu ara�t�rma, hastanede �al��an hem�irelerin i�e yabanc�la�ma d�zeyleri ile kalite alg�lar� aras�ndaki ili�kiyi belirlemek amac�yla yap�lm��t�r.
Y�ntem: Tan�mlay�c�, ili�ki aray�c� ve kesitsel tipteki bu ara�t�rman�n evrenini, T�rkiye�nin bir ilindeki e�itim ve ara�t�rma hastanesinde �al��an 300 hem�ire, �rneklemini ise ara�t�rmaya kat�lmaya g�n�ll� olan 134 hem�ire olu�turmu�tur.
Bulgular: Hem�irelerin i�e yabanc�la�ma �l�e�i toplam puan ortalamas� 66,6 (SS=13,6) ve kalite alg� �l�ek ortalamas� 257,7 (SS=50,6)�dir. ��e yabanc�la�ma ile kalite alg� puanlar� aras�nda orta d�zeyde olumsuz y�nde anlaml� bir ili�ki bulunmu�tur (r=-0,64; p<0,001).
Sonu�: Hem�irelerin i�e yabanc�la�ma d�zeyleri ve kalite alg�lar� orta d�zeyde olup hem�irelerin i�e yabanc�la�ma d�zeyleri, kalite alg�lar�n� olumsuz etkilemekte ya da yabanc�la�ma d�zeyleri artt�k�a kalite alg�lar� azalmaktad�r. �rg�t y�neticileri hem�irelerin i�e yabanc�la�ma e�ilimini azaltacak strateji ve politikalar kullanmal�d�r. Ara�t�rman�n �rneklem say�s� art�r�larak ba�ka ara�t�rmac�lar taraf�ndan tekrar edilmesi �nerilmektedir.

Anahtar Kelimeler: Hastane, hem�ire, i� yabanc�la�ma, kalite alg�s�.

Examining the Relationship Between Work Alienation and Quality Perception in Nurses

�ule Kurt¹, Burcu Gen� K�se², Havva �zt�rk³
¹KU Leuven Sa�l�k Politikalar� Enstit�s�, Halk Sa�l�� ve Temel Bak�m B�l�m�, Leuven, Bel�ika
²Recep Tayy�p Erdogan University, Vocational school of Health Services, Rize, T�rkiye
³Karadeniz Technical University, Health Science Faculty, Trabzon, T�rkiye

Aim: This research was conducted to determine the relationship between the work alienation level and quality perceptions of nurses working in the hospital.
Method: The population of this descriptive, correlational, and cross-sectional study consisted of 300 nurses working in a training and research hospital in a province of Turkey, and the sample consisted of 134 nurses who volunteered to participate in the study.
Results: The nurses' mean score from the work alienation scale was 66.6 (SD=13.6), and their mean score from the quality perception scale was 257.7 (SD=50.6). A moderately negative and significant relationship was found between work alienation and quality perception scores (r=-0.64; p<0.001).
Conclusion: The level of work alienation and quality perceptions of nurses is moderate. The work alienation level of nurses negatively affects their perceptions of quality, or as their alienation levels increase, their quality perceptions decrease. Organizational managers should use strategies and policies that will reduce the tendency of nurses to alienate from work. It is recommended that the study be repeated by other researchers by increasing the number of samples.

Keywords: Hospital, nurse, work alienation, quality perception.

�ule Kurt, Burcu Gen� K�se, Havva �zt�rk. Examining the Relationship Between Work Alienation and Quality Perception in Nurses. Journal of Health and Nursing Management. 2023; 10(2): 238-248

Sorumlu Yazar: Burcu Gen� K�se, T�rkiye

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