�niversite ��rencilerinin ��renci Sa�l�k Merkezlerinde Sunulan Hizmetlere �li�kin G�r��leri

�zt�rk �opur, Ebru; Kublay, G�l�mser

ANASAYFA | DERNEK | ENGLISH

�ndeksler

�niversite ��rencilerinin ��renci Sa�l�k Merkezlerinde Sunulan Hizmetlere �li�kin G�r��leri [Journal of Health and Nursing Management]

Journal of Health and Nursing Management. 2017; 4(1): 15-21 | DOI: 10.5222/SHYD.2017.015

�niversite ��rencilerinin ��renci Sa�l�k Merkezlerinde Sunulan Hizmetlere �li�kin G�r��leri

Ebru �zt�rk �opur, G�l�mser Kublay
Hacettepe �niversitesi Hem�irelik Fak�ltesi Halk Sa�l�� Hem�ireli�i Anabilim Dal�

G�R�� ve AMA�: Bu ara�t�rma �niversite ��rencilerinin ��renci sa�l�k merkezlerinde sunulan hizmetlere ili�kinin g�r��lerinin belirlenmesi amac�yla yap�lm��t�r.
Y�NTEM ve GERE�LER: Ara�t�rman�n �rneklemini Ankara �li Belediye s�n�rlar� i�erisinde yer alan toplam d�rt �niversite ��renci sa�l�k merkezi olu�turmu�tur. Veri toplama arac� olarak ara�t�rmac� taraf�ndan geli�tirilen soru formu kullan�lm��t�r. Her bir ��renci sa�l�k merkezine iki hafta (10 i� g�n�) i�erisinde ba�vuran ��rencilere soru formu uygulanm��t�r. Veriler Eyl�l-Kas�m 2013 tarihleri aras�nda toplanm��t�r. Soru formunda kat�l�mc�lar�n sosyodemografik �zelliklerine ait sorular ile ��renci sa�l�k merkezi ve hizmetleri ile ilgili sorular yer almaktad�r. Veri analizinde SPSS 20.0 istatistik paket program� kullan�larak, tan�mlay�c� istatistikler kullan�lm��t�r.
BULGULAR: Ara�t�rma sonu�lar�na g�re; kat�l�mc�lar�n %58.06�s� kad�n olup %91.32�si herhangi bir i�te �al��mamaktad�r. ��renciler sa�l�k merkezinde en �ok (%37,00) hizmetlerin h�zl� olma �zelli�ini, hizmetlerin iyi olmas� �zelli�ini (28,78) ve ula��m kolayl�� zelli�ini (28,50) be�enmektedirler. Be�enmedikleri �zellikler ise, uzman personel eksikli�i (%28,90), muayene saatlerinin k�s�tl� olmas� (21,43) ve personellerin ilgisiz olmas� (16,55) dir.
TARTI�MA ve SONU�: Bu sonu�lar do�rultusunda sa�l�k merkezlerinin hizmetlerinin tan�t�m�n�n artt�r�lmas�, ��rencilere daha geni� kapsaml� hizmet sunabilmek i�in hastane ve d�� merkezlerle i�birli�i ve anla�ma yap�lmas�, ��renci sa�l�k merkezlerinin hizmetleri ile ilgili planlama yap�l�rken personellere hizmet i�i e�itim ve oryantasyon e�itimi verilirken ��rencilerin beklentileri anlat�lmal�, gelecek �al��malarda ��renci sa�l�k merkezinde hizmet sunan personellerin ve hizmet alan akademik, idari ve di�er personel ile yak�nlar�n�n da g�r��lerinin incelenmesi, hizmetin kalitesinin artt�r�lmas�nda ve hizmet planlamas�nda yol g�sterici olacakt�r.

Anahtar Kelimeler: �niversite ��rencisi, ��renci sa�l�k merkezi, g�r��.

University Students� Opinions About the Services Given at Student Health Centers

Ebru �zt�rk �opur, G�l�mser Kublay
Hacettepe University Faculty Of Nursing Community Health Nursing Department

INTRODUCTION: This study was carried out to determine university students' opinions about the services given at student health centers.
METHODS: The study sample included a total of four university student health centers located within the municipality bounders of Ankara Province. The questionnaire form which was developed by the researcher was used as data collection tool. The questionnaire form was applied to students who consulted to each student health center within two weeks (10 working days). The data were collected between September- November 2013.The questionnaire forms consisted of questions about socio-demographic characteristics of participiants, student health centers and services provided in these centers. The analysis of the data was obtained by using descriptive statistical, Ki-kare test analysis methods in SPSS 20.0.

RESULTS: According to the study results, 58.06% of the participiants were female, 91.32% of them were unemployed. What sudents like most about student health centers are the speed of services (37,00%), good quality of services (28,78%) and easy access (28,50%). What students dislike about student health services include lack of expert staff (28,90%), limited hours of examination (21,43%) and ack of laboratory services (16,55%).
DISCUSSION AND CONCLUSION: In light of these results, it can be recommended to increase the promotion of services given in these health centers, make cooperation and agreement with hospitals and other centers to provide a wider range of services for students and consider the supports and describing expectations of students� to personnels when giving in training and orientation education to increase of service quality and make service planning.

Keywords: University student, student health center, opinion.

Ebru �zt�rk �opur, G�l�mser Kublay. University Students� Opinions About the Services Given at Student Health Centers. Journal of Health and Nursing Management. 2017; 4(1): 15-21

Sorumlu Yazar: Ebru �zt�rk �opur, T�rkiye

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