The Effect of Managers� Crisis Management Skills on the Secondary Traumatic Stress Levels of Nurses in the COVID-19 Pandemic

¹Karadeniz Technical University, Faculty of Health Sciences, Department of Nursing Administration, Trabzon, T�rkiye
²�stanbul Medeniyet University, Faculty of Health Sciences, Department of Nursing Administration, �stanbul, T�rkiye
³Karadeniz Technical University, Faculty of Health Sciences, Department of Fundamentals of Nursing, Trabzon, T�rkiye

Aim: This study aimed to determine the effect of their managers� crisis management skills on the secondary traumatic stress levels of nurses.
Method: This cross-sectional study was conducted with the participation of 203 nurses working at a university hospital. The data were collected using the Information Form, Crisis Management Skills Scale, and Secondary Traumatic Stress Scale. Reporting is consistent with the STROBE checklist for cross-sectional studies.
Results: According to the nurses, the total mean score of the Crisis Management Skills Scale was 3.11 (SD=0.86), and the total mean score of the Secondary Traumatic Stress Scale was 2.77 (SD=0.74). There was a weak significant negative correlation between the scores of the scales (r= -0.202, p= 0.004). Among the nurses, length of service in the university hospital (β1=0.231; p=0.030), working in the intensive care unit (β1=0.164; p<0.035), caring for patients with a diagnosis of COVID-19 (β1=0.207; p<0.01) positively affected their secondary traumatic stress scores, but their managers' crisis management skills (β1=-0.186; p<0.01) negatively affected these secondary traumatic stress scores statistically (F=2.913, p<0.001, R2=0.222, Adjusted R2=0.146).
Conclusion: Secondary traumatic stress levels of the nurses decreased when their managers were able to manage the crises effectively, but this situation was negatively affected by working longer in the university hospital and caring for the COVID-19 patients.

Keywords:

COVID-19 K�resel Salg�n�nda Y�neticilerinin Kriz Y�netimi Becerilerinin Hem�irelerin �kincil Travmatik Stres D�zeylerine Etkisi

¹Karadeniz Teknik �niversitesi, Sa�l�k Bilimleri Fak�ltesi, Hem�irelikte Y�netim Anabilim Dal�, Trabzon, T�rkiye
²�stanbul Medeniyet �niversitesi, Sa�l�k Bilimleri Fak�ltesi, Hem�irelikte Y�netim Anabilim Dal�, �stanbul, T�rkiye
³Karadeniz Teknik �niversitesi, Sa�l�k Bilimleri Fak�ltesi, Hem�irelik Esaslar� Anabilim Dal�, Trabzon, T�rkiye

Ama�: Bu �al��ma, y�neticilerinin kriz y�netimi becerilerinin hem�irelerin ikincil travmatik stres d�zeylerine etkisini belirlemek amac�yla yap�lm��t�r.
Y�ntem: Bu kesitsel ara�t�rma bir �niversite hastanesinde �al��an 203 hem�ire ile yap�lm��t�r. Veriler, �Bilgi Formu, Kriz Y�netim Becerileri �l�e�i ve �kincil Travmatik Stres �l�e�i� kullan�larak toplanm��t�r. Raporlama, kesitsel �al��malar i�in STROBE kontrol listesiyle tutarl�d�r.
Bulgular: Hem�irelere g�re Kriz Y�netim Becerileri �l�e�i toplam puan ortalamas� 3,11 � 0,86, �kincil Travmatik Stres �l�e�i toplam puan ortalamas� 2,77 (SS=0,74) idi. �l�ek puanlar� aras�nda zay�f, anlaml� bir negatif korelasyon vard� (r= -0,202, p<0,01). �niversite hastanesinde �al��ma y�l� (β1=0,231; p<0,05), yo�un bak�mda �al��ma (β1=0,164; p<0,01), COVID-19 tan�l� hastaya bak�m verme (β1=0,207; p<0,01) ikincil travmatik stres puanlar�n� pozitif y�nde etkilerken, y�neticilerinin kriz y�netimi becerileri (β1=-0.186; p<0,01) ikincil travmatik stres puanlar�n� istatistiksel olarak negatif y�nde etkiledi (F=2.913, p<0,001, R2=0.222, D�zeltilmi�) R2=0,146).
Sonu�: Y�neticileri krizleri etkin y�netebildiklerinde, hem�irelerin ikincil travmatik stres d�zeyleri azalm��, ancak bu durum �niversite hastanesinde daha uzun s�re �al��ma ve COVID-19 hastalar�na bak�m verme durumundan olumsuz etkilenmi�tir.

Anahtar Kelimeler:

�i�dem Torun K�l��, Oya �elebi �ak�ro�lu, Aysel �zsaban, Havva �zt�rk. The Effect of Managers� Crisis Management Skills on the Secondary Traumatic Stress Levels of Nurses in the COVID-19 Pandemic. Journal of Health and Nursing Management. 2023; 10(3): 350-357

Corresponding Author: �i�dem Torun K�l��, T�rkiye